Refund policy

Refund/Return Policy:

Refunds:

All sales are final. All sales are in US Dollars. We apologize, but we are not able to give refunds. All items are made to order.

Exchanges:

We welcome exchanges. Should you request exchange for another size or style, the original product must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping the product(s). We will resend the exchanged item to you for free. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund.

All exchanges must be initiated within 10 days of purchase. Any issues with defective merchandise must also be reported within 10 days of the date of purchase for warranty replacement. After 10 days, we have no further liability.

Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to the.kaiju.co@gmail.com.

If you receive an item that is damaged or is incorrectly shipped by us please immediately notify the.kaiju.co@gmail.com

Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.